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Matt Ridley Counselling Service, 2nd Floor, 23 Southernhay East, Exeter, EX1 1QL

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© Matt Ridley Counselling 2019 All rights reserved

 

Fees and Information

Individuals Daytime 1 hour -  £50 per session

Individuals Evening 1 hour - £55 per session

Couples Daytime  1 hour - £55

Couples Evening 1 hour - £60

Eye Movement Integration 1.5 hours - £65

Evening appointments are classed as beginning at 5pm or later

 

Payment for the first appointment must be made prior to the appointment via bank transfer

Cancellations

I ask for 7 days notice for all cancellations, if you are unable to provide this I still charge for the missed appointment.

Availability

  • I offer appointments throughout the week from Monday to Friday, day time and some evenings. This means I can see new clients very quickly and can offer a lot of flexibility. I do not offer appointments at weekends

  • I do not offer fortnightly appointments at the beginning of therapy

  • For communication via phone and e-mail I operate within business hours and will aim to respond within 48 hours

  • I do not have a waiting room so it is important that you arrive at the time of the appointment

  • Parking can be found on Southernhay. This is available at a maximum time of 1 hour. Or near by at Magdalen Road Car Park - 3 Magdalen Rd, EX2 4SU

Making a Complaint

Should you wish you make a complaint about me, I would first invite you to talk to me to see if there is anything I can do to rectify the problem. Counselling can at times be very challenging and it's not uncommon for this challenge to come up within the relationship between counsellor and client. If this is not possible please contact the BACP using the following details:

 

  • Telephone:
    General Enquiries: 01455 883300
    Fax: 01455 550243
    Text: 01455 560606

  • Mailing address:
    British Association for Counselling and Psychotherapy
    BACP House
    15 St John's Business Park
    Lutterworth
    Leicestershire
    LE17 4HBUnited Kingdom

  • Registered Charity 298361, VAT Registration 443 854 436Company limited by guarantee 2175320 registered in England & Wales