Fees and Information
I charge £60 for each 1 hour appointment. Payment can be made by bank transfer or cash.
I do have a limited number of spaces at a lower rate for those that can't afford the full amount. Please get in touch for more information.
If you need to cancel your appointment, for any reason, within 2 days of your appointment I still charge the full amount. If you cancel between 2 and 7 days before your next appointment I will charge half the fee.
If you can't make the original appointment and still want to come, I will always do my best to find an alternative appointment for you so long as it falls within the same week of the original appointment.
I offer appointments throughout the week from Monday to Friday, day time and some evenings. This means I can see new clients very quickly and can offer a lot of flexibility. I do not offer appointments at weekends
I do not offer fortnightly appointments at the beginning of therapy
For communication via phone and e-mail I operate within business hours and will aim to respond within 48 hours
I do not have a waiting room so it is important that you arrive at the time of the appointment
Parking can be found on Southernhay. This is available at a maximum time of 1 hour. Or near by at Magdalen Road Car Park - 3 Magdalen Rd, EX2 4SU
Making a Complaint
Should you wish you make a complaint about me, I would first invite you to talk to me to see if there is anything I can do to rectify the problem. Counselling can at times be very challenging and it's not uncommon for this challenge to come up within the relationship between counsellor and client. If this is not possible please contact the BACP using the following details:
General Enquiries: 01455 883300
Fax: 01455 550243
Text: 01455 560606
British Association for Counselling and Psychotherapy
15 St John's Business Park
LE17 4HBUnited Kingdom
Registered Charity 298361, VAT Registration 443 854 436Company limited by guarantee 2175320 registered in England & Wales